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Privacy Policy

Effective Date: August 20, 2026

21 Special Freight LLC ("21 Special Freight," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information provided by individuals who visit our website, respond to our advertisements, or apply for employment with us.

1. Information We Collect

When you submit an application, respond to an advertisement, complete a lead form, or otherwise contact us regarding employment, we may collect information such as:

We may receive this information directly from you or through third-party platforms used for recruiting, including Facebook, Instagram, Meta lead forms, job boards, recruiting platforms, and our website.

2. How We Use Your Information

We may use information collected from applicants to:

Providing information through an advertisement or application does not guarantee employment.

3. Communications

If you provide your telephone number or email address when requesting information about a job or submitting an application, 21 Special Freight may contact you regarding employment opportunities and your application by telephone, text message, or email.

Message and data rates may apply to text communications. You may ask us to stop non-required recruiting communications at any time.

4. How We Share Information

We may share applicant information with service providers that assist us with recruiting, applicant tracking, communications, employment screening, background checks, driving-record verification, payroll or onboarding, and regulatory compliance.

These providers are permitted to use information only as appropriate to provide services to us or as otherwise permitted by law.

We may also disclose information when required by law, regulation, court order, government request, or when reasonably necessary to protect our legal rights or the safety of our employees, applicants, customers, or the public.

We do not sell applicant personal information.

5. Employment Screening

If you advance in our hiring process, additional information may be requested for purposes such as verifying your CDL, motor vehicle record, employment history, safety history, drug and alcohol testing requirements, background information, work authorization, or other qualifications.

Where required by law, we will obtain appropriate authorization or consent before conducting background checks or obtaining consumer reports.

6. Data Retention

We retain applicant information for as long as reasonably necessary for recruiting, employment consideration, legal compliance, recordkeeping, dispute resolution, and legitimate business purposes.

Applicants who are not initially hired may be considered for future employment opportunities unless they ask us not to retain or use their information for that purpose.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Your Choices

You may contact us to:

Certain information may need to be retained when required for legal, regulatory, safety, or legitimate business purposes.

9. Third-Party Platforms

Our recruiting advertisements and application process may use third-party services such as Facebook, Instagram, Meta, job boards, applicant tracking systems, or other recruiting providers.

Those companies may separately collect and process information according to their own privacy policies. This Privacy Policy describes how 21 Special Freight LLC handles information it receives.

10. Children

Our employment opportunities are intended for individuals legally eligible for the positions advertised. We do not knowingly use our recruiting forms to collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any updated version will be posted with a revised effective date.

12. Contact Us

Questions or requests concerning this Privacy Policy or your applicant information may be directed to:

21 Special Freight LLC

Indianapolis, Indiana

Email: hr.twph@gmail.com

Mailing Address: 715 West Southern Ave, Indianapolis, IN 46225, United States