Privacy Policy
Effective Date: August 20, 2026
21 Special Freight LLC ("21 Special Freight," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information provided by individuals who visit our website, respond to our advertisements, or apply for employment with us.
1. Information We Collect
When you submit an application, respond to an advertisement, complete a lead form, or otherwise contact us regarding employment, we may collect information such as:
- Name
- Phone number
- Email address
- City, state, or ZIP code
- Commercial Driver's License (CDL) status and class
- Driving experience
- Employment history
- Availability and scheduling preferences
- Responses to employment screening questions
- Other information you voluntarily provide
We may receive this information directly from you or through third-party platforms used for recruiting, including Facebook, Instagram, Meta lead forms, job boards, recruiting platforms, and our website.
2. How We Use Your Information
We may use information collected from applicants to:
- Evaluate your qualifications for employment
- Contact you regarding current or future employment opportunities
- Schedule interviews and communicate about your application
- Determine whether you meet job requirements
- Conduct legally permitted employment, driving-record, safety, background, or other screening
- Maintain recruiting and applicant records
- Improve our recruiting processes
- Comply with applicable legal, regulatory, safety, and recordkeeping requirements
Providing information through an advertisement or application does not guarantee employment.
3. Communications
If you provide your telephone number or email address when requesting information about a job or submitting an application, 21 Special Freight may contact you regarding employment opportunities and your application by telephone, text message, or email.
Message and data rates may apply to text communications. You may ask us to stop non-required recruiting communications at any time.
4. How We Share Information
We may share applicant information with service providers that assist us with recruiting, applicant tracking, communications, employment screening, background checks, driving-record verification, payroll or onboarding, and regulatory compliance.
These providers are permitted to use information only as appropriate to provide services to us or as otherwise permitted by law.
We may also disclose information when required by law, regulation, court order, government request, or when reasonably necessary to protect our legal rights or the safety of our employees, applicants, customers, or the public.
We do not sell applicant personal information.
5. Employment Screening
If you advance in our hiring process, additional information may be requested for purposes such as verifying your CDL, motor vehicle record, employment history, safety history, drug and alcohol testing requirements, background information, work authorization, or other qualifications.
Where required by law, we will obtain appropriate authorization or consent before conducting background checks or obtaining consumer reports.
6. Data Retention
We retain applicant information for as long as reasonably necessary for recruiting, employment consideration, legal compliance, recordkeeping, dispute resolution, and legitimate business purposes.
Applicants who are not initially hired may be considered for future employment opportunities unless they ask us not to retain or use their information for that purpose.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Your Choices
You may contact us to:
- Ask what applicant information we maintain about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask us to stop contacting you regarding future employment opportunities
Certain information may need to be retained when required for legal, regulatory, safety, or legitimate business purposes.
9. Third-Party Platforms
Our recruiting advertisements and application process may use third-party services such as Facebook, Instagram, Meta, job boards, applicant tracking systems, or other recruiting providers.
Those companies may separately collect and process information according to their own privacy policies. This Privacy Policy describes how 21 Special Freight LLC handles information it receives.
10. Children
Our employment opportunities are intended for individuals legally eligible for the positions advertised. We do not knowingly use our recruiting forms to collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any updated version will be posted with a revised effective date.
12. Contact Us
Questions or requests concerning this Privacy Policy or your applicant information may be directed to:
21 Special Freight LLC
Indianapolis, Indiana
Email: hr.twph@gmail.com
Mailing Address: 715 West Southern Ave, Indianapolis, IN 46225, United States